REFUNDS

At Make A Difference Marketing, we are committed to providing high-quality marketing services tailored to meet your business needs. However, we understand that circumstances may arise where a refund is requested. To ensure clarity and fairness, we have established the following refund policy: 

Refund Eligibility: 

Refunds are only applicable for services directly provided by Make A Difference Marketing. 

Refund requests must be submitted within 24 hours from the time of purchase or initiation of service. 

Refund Process: 

To request a refund, please contact our team at info@madmliverpool.co.uk within the specified timeframe. 

Provide your account details, including the service agreement or contract number, date of purchase, and reason for the refund request. 

Our team will review your request and assess eligibility based on the terms outlined in the service agreement or contract. 

Refund Approval: 

Refunds will be approved at the discretion of Make A Difference Marketing based on the specific circumstances of each case. 

If the refund request is approved, we will process the refund within 14 business days using the original payment method. 

Non-Refundable Services: 

Certain services provided by Make A Difference Marketing may not be eligible for refunds due to their nature or the resources already allocated to fulfil the service. 

Any exceptions to this policy will be clearly communicated in the service agreement or contract. 

Cancellation Policy: 

If you wish to cancel services after the 24-hour refund window has passed, please request cancellation as soon as possible. If services have commenced, a refund may not be possible. 

Contact Us: 

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our team at info@madmliverpool.co.uk. 

Policy Updates: 

Make A Difference Marketing reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients directly. 

By engaging with Make A Difference Marketing and utilising our services, you acknowledge that you have read, understood, and agree to abide by our refund policy. 

 

Thank you for choosing Make A Difference Marketing. We value your trust and are committed to delivering exceptional results for your business. 

 

Make A Difference Marketing 

444 Queens Drive, 

Liverpool, 

L13 0AR 

0151 474 3268 

info@madmliverpool.co.uk